Privacy Policy
Effective Date: June 22, 2025
Platform: MakeMyGlow – Salon Appointment Booking App (India)
Last Updated: June 22, 2025
Your privacy is important to us. This Privacy Policy explains how MakeMyGlow (“we”, “us”, or “our”) collects, uses, and protects your personal information when you use our mobile application and related services.
1Information We Collect
When you use MakeMyGlow, we may collect the following information:
From customers:
- •Name
- •Profile image (optional)
- •Mobile number
- •Location (for at-home services)
- •Booking history
From salon artists/owners:
- •Name
- •Profile photo
- •Phone number
- •Address (location)
- •Services offered and pricing
- •Experience details
- •Salon address and working hours
2How We Use Your Information
We use the collected information to:
- •Facilitate salon and artist bookings.
- •Show available services based on location and preference.
- •Send booking confirmations, reminders, and important updates.
- •Enable communication between users and service providers without exposing contact information.
3Information We Share
We value your privacy and only share what is absolutely necessary:
🔒 We DO NOT share:
- •Customer phone numbers or email addresses with salons or artists.
- •Artist or salon contact numbers or emails with customers.
- •Any sensitive personal data with third parties.
✅ We DO share:
- •Customer's name and photo only with the artist/salon after a booking is confirmed.
- •Artist's name, profile photo, experience, and services publicly so that customers can select the right service provider.
- •Booking details (services booked, date, time) with the assigned salon or artist.
4Access Control for Salons
- •Salon owners may authorize staff (e.g., receptionists, managers) to view bookings, but no one gets access to customer contact details via the app.
- •Even authorized salon personnel will see only the customer's name and photo, not the phone number or email.
5Data Storage & Security
We take appropriate measures to protect your personal data:
- •All data is stored securely on encrypted servers.
- •Access to data is limited to authorized system personnel only.
- •We use OTP-based verification to ensure account authenticity.
6Data Retention
- •We retain your data only for as long as necessary to support bookings, customer service, or legal obligations.
- •You can request data deletion by contacting our support team.
7Cookies and Tracking
MakeMyGlow does not use cookies or third-party advertising trackers. We only use minimal analytics to improve app performance and user experience.
8Your Rights
You have the right to:
- •View your profile and data
- •Request corrections or updates
- •Request deletion of your data
To exercise these rights, please contact us at helpmakemyglow@gmail.com.
9Children's Privacy
Our platform is intended for users aged 18 and above. We do not knowingly collect personal information from minors.
10Updates to This Policy
We may update this Privacy Policy from time to time. Significant changes will be communicated through the app or via SMS.
11Contact Us
If you have any questions or concerns about this Privacy Policy or our data handling practices, you can contact us: